Last updated: November 2025
Website: www.vervemedia.co.uk
Contact Email: hello@vervemedia.co.uk
1. Introduction
This Privacy & Cookies Policy explains how we collect, use, store, and protect your personal data and how we use cookies and similar technologies when you use our website (“Site”).
We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK laws, including the Privacy and Electronic Communications Regulations (PECR).
By using our Site, you agree to the practices described in this policy.
2. Data We Collect
We may collect the following personal data:
2.1 Information You Provide
- Name
- Email address
- Contact details
- Account login information (if applicable)
- Messages or inquiries via forms or email
- Payment details (processed securely by third-party providers; we do not store card information)
2.2 Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the Site
- Cookies and tracking technologies (see Section 8)
2.3 Data From Third Parties
- Analytics providers (e.g., Google Analytics)
- Advertising networks
- Payment processors
3. How We Use Your Data
We use your personal data for:
- Operating and maintaining the Site
- Responding to inquiries or providing support
- Processing orders or services
- Personalising your experience
- Improving our website and services
- Sending marketing communications (only with consent)
- Legal compliance
4. Legal Bases for Processing (UK GDPR)
We rely on:
- Consent — for cookies, newsletters, and marketing
- Contractual necessity — to provide services or complete transactions
- Legitimate interests — to improve and secure the Site
- Legal obligation — for compliance with UK law
5. Sharing Your Personal Data
We do not sell your personal data.
We may share data with:
- Service providers (hosting, analytics, email, payment)
- Professional advisers (legal, accounting)
- Authorities if legally required
All third parties are required to protect your data and comply with UK GDPR.
6. International Data Transfers
If your data is processed outside the UK, we ensure adequate protection via:
- UK-approved adequacy regulations, or
- Standard Contractual Clauses (SCCs), or
- Other lawful safeguards
7. Data Retention
We keep your data only as long as necessary for:
- Legal and regulatory requirements
- Delivering products/services
- Resolving disputes
- Maintaining business records
Data is securely deleted when no longer needed.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience.
8.1 What Are Cookies?
Cookies are small files stored on your device when you visit a website. They help the Site remember your preferences and analyse usage.
8.2 Types of Cookies We Use
| Type | Purpose | Example |
|---|---|---|
| Strictly Necessary | Essential for the Site to function | Login sessions, security |
| Performance & Analytics | Track user behaviour and improve the Site | Google Analytics |
| Functional | Remember your preferences | Language settings |
| Advertising & Targeting | Deliver relevant ads | Google Ads, social media pixels |
8.3 Consent
- We ask for your consent via a cookie banner when you first visit our Site.
- You can manage or withdraw consent at any time via your browser settings.
8.4 Third-Party Cookies
We may use third-party cookies (e.g., Google Analytics, Facebook Pixel) to improve our services or for marketing purposes. These providers have their own privacy policies.
9. Your Rights Under the UK GDPR
You have the right to:
- Access your data
- Rectify inaccuracies
- Erase your data
- Restrict processing
- Data portability
- Object to processing, including marketing
- Challenge automated decision-making
To exercise your rights, contact: [Insert email].
You can also lodge a complaint with the ICO: www.ico.org.uk.
10. Security
We implement measures to protect your data, including:
- Encrypted connections (SSL/TLS)
- Secure servers
- Access controls
- Regular security reviews
No online service is completely secure; we cannot guarantee absolute security.
11. Children’s Privacy
The Site is not intended for children under 13. We do not knowingly collect their data.
12. Changes to This Policy
We may update this policy. Changes will be posted with an updated “Last Updated” date.
13. Contact Us
Email: hello@vervemedia.co.uk